IT Intern

IT Intern Job Description

This is an excellent opportunity for a motivated and detail-oriented individual to gain hands-on experience in IT support, network administration, and hardware management.  This is on on-site only position.

Key Responsibilities

●     User Support: Provide technical support to internal users for hardware, software, and network-related issues.

●     Active Directory Management: Assist in the creation, modification, and deletion of user accounts, groups, and permissions within Active Directory (AD).

●     Windows Operating System: Configure, deploy, and troubleshoot issues related to Windows 10/11 operating systems.

●     Hardware Management: Assist in the setup, configuration, and maintenance of various hardware components, including desktops, laptops, printers, and peripherals.

●     Inventory: Maintain an accurate inventory of IT assets.

●     Documentation: Create and update technical documentation for IT procedures and common support issues.

Qualifications

●     Familiarity with Windows OS: Basic knowledge of installing, configuring, and troubleshooting Windows environments.

●     Active Directory Basics: Understanding of user and group management in Active Directory.

●     Hardware Proficiency: Experience or strong understanding of installing, upgrading, and troubleshooting computer hardware.

●     Communication Skills: Excellent verbal and written communication skills with a customer-service mindset.

●     Problem-Solving: Strong analytical and problem-solving abilities.

●     Initiative: Ability to work without supervision and take initiative to complete IT project task lists.

Preferred (But Not Required) Skills

●     Experience with ticketing systems (e.g., Jira, Spiceworks).

●     Basic understanding of TCP/IP networking concepts.

●     Experience with creating/modifying Group Policies in Active Directory (AD).

 

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.